* Author Topic: Cryos Denmark part 2  (Read 82791 times)

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Offline ClaireCupcake

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Cryos Denmark part 2
« Reply #910 on: 3/10/18, 14:44 »
Glad to hear that you are no longer out of pocket with a 5 figure sum!  So they would still deliver to your home address in the UK of you wanted them too?  But you don't want them to now because you believe they continue to advertise donors who are incapable of achieving pregnancy?

I'm obviously happy that the majority of my money has been refunded. But I'm still fuming that they refuse to acknowledge any wrongdoing. They sold me IUI sperm under the premise it was equally as effective as ICI sperm. I have since been advised by independent fertility specialists that it's less effective. As it has lost protection to survive a hostile environment. On average it will only last half as long. I made clear when purchasing that my reservation was strictly for home use only. Given that we don't know the exact timing of ovulation, having sperm that will survive longer is recommended. IUI sperm is NOT recommended, but Cryos fail to mention that. They even refuse to accept this widely accepted medical fact.

Initially Cryos insisted they could only allow me to purchase another donor, as my donor only had IUI straws. But I've been advised by a specialist to only use a donor who is the same blood group as myself (0-) & CMV negative + has features similar to the child I already have. None matched. Yet Cryos still tried to insist swapping for other stock was all they could do.

I'm more concerned that they treat people this way. The sole purpose of the purchase is achieving pregnancy. If a purchase will reduce the chances of pregnancy they should be open about that. Because not doing so is obtaining money via deception.

They're also being deceptive about the success rates of their sperm. Clinic successes are greater than at home (due to aggressive treatments), but they lump them all together as 'reported pregnancies'. The self reporting system itself is a joke & clearly open to abuse. With no proof of conception required. No physical or mental health testing of recipients. They literally don't even see you nor does anyone. That should've sent alarm bells ringing I guess. My worry is not just my £350, but all those yet to pay who may lose a lot more. Including the months we put into choosing our donor, physically preparing ourselves & emotional investment.

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    Offline Me, Myself and I

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    Cryos Denmark part 2
    « Reply #911 on: 3/11/18, 18:51 »
    Having just read the saga of your experience cupcake, I think that reading between the lines cryos have been more than generous with you!
    I empathise that you want to be blame someone. Rather than acknowledge your own errors, but don’t think what you’ve posted is fair, nor that your threat to go to the media is justified.
    You opted to buy from a sperm bank, online and have had previous good service. You reserved inappropriate sperm for home ibsekination - this is clearly explained on the website and has been for at least the last seven eight years as it was present when I first used them. The change in law - it wasn’t in their interest to alarm customers as ultimately nothing with regards delivery had changed. But accept that notification would have been useful.
    Likewise, you reserved and this is under the contractual agreement that they will buy them back but not at 100%. You opted to sell them then wanted them to refund 100%. As for exchange rate - you really need to look into that more as no company is obliged to refund you at the exchange rates you paid at and sadly, if you exchange large amounts you risk losing out if refunded.
    If you wanted medical, acknowledgement of your autism etc then you need to pay for a clinic.
    This thread has been killed, possibly by the changes since July possibly due to your posts which are very unbalanced.
    I’m glad you have a result and actually think acknowledging cryos have gone beyond what they need to would be a fair concision tonthis thread.

    Offline ClaireCupcake

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    Cryos Denmark part 2
    « Reply #912 on: 4/11/18, 06:20 »
    Me, Myself and I  -  You should be well aware that Cryos completely changed their recommendations when the law changed. Prior to the change it did NOT make clear that IUI was for clinic use. In fact it promoted it as equally effective as ICI for home use. When they deleted home recommendations, they also edited the site to remove libelous claims. Having had them pointed out prior to the change in law.

    Going back over your posts you're very much biased in favor of Cryos. That put me off this thread when I was going through it in the beginning. The fact you also moderate this site was I'm sure very off-putting for others too. Sorry but due to my autism I don't sugar coat things. I care more about the fact Cryos are getting away with a huge injustice against vulnerable people. And I'm still more than happy to share my story free with any journalist, if it may help others. I still have all emails, copy of website T&Cs etc from the time as proof if they wish to see.

    And yes, the sale of goods act does oblige Cryos to pay back what I paid in GBP, NOT Euro. They grossly lied about their product. It's not fit for the purpose that they were made fully aware it was intended. Cryos fully acknowledge that I have suffered a loss via the exchange rate. The law makes clear that ANY financial loss directly incurred (including exchange fluctuations) MUST also be compensated by Cryos. But they still haven't! I could recover my £300 owed, but I'd probably have to pay £300 in court fees to recover it! So it's fair to say I would NOT recommend Cryos. They're not a fair & law abiding company. I would've been happy to keep my reservation if it had been fit for purpose. I have no fertility issues, my only issue is having no partner (sperm). The donor I chose was the perfect donor for me & my family. I still feel a deep loss over losing my chosen donor. I have also lost my best protection against CMV. My last resort is fresh sperm & the mostly CMV positive donors out there. CMV is a risk I was more than prepared to pay good money to avoid. As an asexual, mysophobic, autistic I easily avoided any exposure to CMV in my life up to now.

    Offline Me, Myself and I

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    Cryos Denmark part 2
    « Reply #913 on: 8/11/18, 06:33 »
    Sort to be blunt, I’m not a moderator.
    Your “conditions” bear no relevance. You made some costly mistakes. You need yo take responsibility for your personal errors.
    If as you say you’d researched so extensively, and indeed read this thread so fully, you’d have been fully aware of the type of ds you needed.
    Blame all you like. Continue as you are and you may end up with libel charges too.... so please if there’s nothing new to add about this situation please move on. The thread is for all involved or potentially could be and should be a supportive place, not solely your personal skating board for your mistakes.

    Offline ClaireCupcake

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    Cryos Denmark part 2
    « Reply #914 on: 14/11/18, 14:50 »
    Sort to be blunt, I’m not a moderator.
    Your “conditions” bear no relevance. You made some costly mistakes. You need yo take responsibility for your personal errors.
    If as you say you’d researched so extensively, and indeed read this thread so fully, you’d have been fully aware of the type of ds you needed.
    Blame all you like. Continue as you are and you may end up with libel charges too.... so please if there’s nothing new to add about this situation please move on. The thread is for all involved or potentially could be and should be a supportive place, not solely your personal skating board for your mistakes.


    Why should I have to make a research project out of having a baby? I read this long thread briefly. Where does it say that IUI sperm is not suitable? In fact I'm pretty sure you were all for saying you conceived with MOT5! Most people wouldn't conceive easily un-scanned with ICI MOT5! I would've loved if this had been a supportive place. But it was just plain misleading. And it misled me to have dealings with Cryos, which I now regret. Comments such as yours are misleading! It's pro-Cryos bias. Most people are looking for support from impartial people in a similar position. When they get abused & exploited by a provider they should receive support. NOT ATTACK, WHICH IS ALL YOU OFFER! You're right this is NOT a supportive place. But that has more to do with you a main contributor, than me!

    Offline Me, Myself and I

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    Cryos Denmark part 2
    « Reply #915 on: 14/11/18, 19:41 »
    Sorry that you seem to take everything so personally.
    I disagree with all you say tbh especially the arrogance you have to suggest that when conceiving in this manner that you should not take any personal responsibility nor research thoroughly. I don’t know anyone who’s invested in fertility treatment and hasn’t researched. I hope moving forward you do now, to improve the odds of success.
    You’re right my child was conceived with mot5; you must have searched back a long way now to find that as my child is now at school. My posts have all stated how lucky and blessed I was. That yes it can happen with lower mot factor but also that i personally advocate multiple inseminations per cycle - this imo being key to success.

    Good luck. I hope that if you are successful in your journey that you have appropriate support planned for the pregnancy and your parenting journey.

    Offline ClaireCupcake

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    Cryos Denmark part 2
    « Reply #916 on: 15/11/18, 03:48 »
    Sorry that you seem to take everything so personally.
    I disagree with all you say tbh especially the arrogance you have to suggest that when conceiving in this manner that you should not take any personal responsibility nor research thoroughly. I don’t know anyone who’s invested in fertility treatment and hasn’t researched. I hope moving forward you do now, to improve the odds of success.
    You’re right my child was conceived with mot5; you must have searched back a long way now to find that as my child is now at school. My posts have all stated how lucky and blessed I was. That yes it can happen with lower mot factor but also that i personally advocate multiple inseminations per cycle - this imo being key to success.

    Good luck. I hope that if you are successful in your journey that you have appropriate support planned for the pregnancy and your parenting journey.

    It's not arrogant to suggest that a person shouldn't have to turn having a baby into an all consuming project. Of course I researched recommendations from specialists as evidenced from knowing such things as my CMV staus, blood group etc. All things many people planning on having a baby don't ordinarily do or worry about. I also researched Cryos. As partly evidenced by the fact I've been on sites such as this, following for 2 years. That's how I know that you've quite frankly bullied multiple people & had removed many comments from others that didn't sing the praises of Cryos. At one point you were also a moderator.

    Even multiple insemination using MOT5 is unlikely to work. Clinics would advise multiple insemination of no less than MOT20. Even used for IUI where its placed directly in the uterus MOT5 has low odds of success. Most clinics wouldn't go lower than MOT10 even for IUI. And for ICI they wouldn't go lower than MOT20 with a donor. They only use lower MOT when from a partner & they have no choice to use higher. Yet you gave the impression to people that MOT5 has better odds of success than in reality. Bullying those who attempted to point out that you must've been very lucky to get pregnant at all with MOT5, even with multiple insemination.

    And as stated previously I'm already mother to a healthy, happy & thriving 12 year old. Parenthood is a breeze. You needn't concern yourself with my support network thanks. But I wish you all the best with your family.