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Premium Member
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Discussion Starter · #1 ·
Thought it would be useful to have these numbers on a separate thread for easy access.

La Leche League
0845 120 2918

NCT Breastfeeding Helpline
0300 330 0771, open 8am - 10pm every day

BFN (Breastfeeding Network)
National helpline covering the whole country
0870 900 8787, open 9.30am - 9.30pm every day

ABFM (Association of Breastfeeding Mothers)
0870 401 7711, open 9.30am - 10.30pm every day

J xxx

172 Posts
Thanks J, this is really helpful. I've used the nct before, and they were great and really supportive.

10,028 Posts
The Department of Health has provided funding for a single number helpline, which they can publish on their materials. This National Breastfeeding Helpline will be available in England, Wales, Scotland and Northern Ireland. The lines will be open 9.30am until 9.30pm every day of the year.

In March 2009, a new range of numbers beginning 0300 was released by Ofcom for the use of public sector bodies and not-for-profit organisations such as registered charities. These numbers will cost callers the same as calls to any phone number starting with 01 or 02, and price plans which offer 'inclusive minutes' will include calls to 0300 numbers. This applies to calls made from mobile phones as well as landlines.

Callers to the DH number will be put through to their nearest trained volunteer, which could either be a BfN Registered Breastfeeding Supporter or an ABM counsellor. More information, which explains how the calls will be routed, will be available once the system is set up and in place. If the caller doesn’t get through first time they will be receive a message asking them to try again later. The volunteers are all mothers who have breastfed and who are taking calls in their own homes. Trained volunteers from The Breastfeeding Network (BfN) and from the Association of Breastfeeding Mothers (ABM) will be taking calls on the helpline.

The number is: 0300 100 0212

Separate organisations also provide advice and support in different ways in the UK:

Breastfeeding Network - http://www.breastfeedingnetwork.org.uk - Tel 0300 100 0210 (Bengali / Sylheti Supporterline 0300 456 2421)

NCT - http://www.nctpregnancyandbabycare.com/article.asp?article=85 - Tel 0300 33 00 771

These first two are numbers on which you can reach local breastfeeding supporters: mums in their own home who have successfully fed their own children, and have received extensive training from professionals in helping new mums to BF, and spot problems. They will be able, if nec, to come out and visit you if they live close by, or suggest local meeting and support groups.

Assoc of BF Mothers - http://home.clara.net/abm/ - Telephone 020 7813 1481

The Assoc of BF Mothers number quoted is a centralised helpline, offering the same sort of phone support, plus email and so on too.

Le Leche League - http://www.laleche.org.uk/ - Tel 020 7242 1278

The LLL number connects you to an operator who will ask you your location and give you a number of your nearest LLL counsellor.

There is a new national LLL number - 0845 120 2918 - through which new mums can get hold of a volunteer Counsellor near you who can give you advice and support.

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